Shipping & Returns

If I return a product, when am I reimbursed?

The refund is made after receipt and acceptance of your return by our logistics center. Your product must be in perfect condition and in its original packaging. We will refund you via the means of payment that you had initially chosen (credit card or paypal).

Is it possible to make an exchange?

It is possible to exchange on an identical product category (example, change of color or size). In this case, write to us at shop@akimota.com. If you want a different item, then we must return it for refund and then place a new order of the item of your choice.

Delivery

How much are the delivery costs?

We offer free shipping  for all orders within United States. Orders are typically processed within 1-2 business days from the date of purchase. Shipping times may vary depending on the destination, but generally, orders arrive within 5-15 business days.

Shiping costs?

Shipping costs are calculated at checkout if you want to choose faster shipping method.

If I return a product, when am I reimbursed?

The refund is made after receipt and acceptance of your return by our logistics center. Your product must be in perfect condition and in its original packaging. We will refund you via the means of payment that you had initially chosen (credit card or paypal).

Is it possible to make an exchange?

It is possible to exchange on an identical product category (example, change of color or size). In this case, write to us at shop@akimota.com. If you want a different item, then we must return it for refund and then place a new order of the item of your choice.

Returns

How to make a return?

We accept returns on unworn, unwashed, and unaltered merchandise within 30 days of the delivery date. Items must be returned in their original packaging with all tags attached.

Is the return paid?

Returns are free in the US. Abroad the costs are at your expense.